Restoration Service - Missoula, MT
Average rating
4.77
4.8
Average rating
Average rating
Michael J.
10/23/2020
Cannot begin to say how disappointed we are with this company; they were commissioned to mitigate water damage from a second story shower leak and they concluded that there was no reason to fully inspect all the damage. They never found out that the plywood subfloor was completely rotted out, thus, the upper floor was completely unsupported. (The plumber actually found it.) In fact, the only thing keeping people from busting threw the floor was unsupported ceramic tile. The contractor that built the house was flabbergasted that they would not see this and mitigate the damage, but instead, sheetrock, mud, and paint over the ceiling, which covered up all the damage, and then call it good. IT IS NOT GOOD and we hired another company to come in and remove all the rotted floor at our expense. An expense that we had already paid for to 5V. In addition to this, they disregarded extensive email correspondence and, in the end, blew us off and refused to make good on any of the repairs. Their company officers cannot be trusted, are two-faced, and, the end, belligerent. We cannot recommend 5V and I would add them to the list of Missoula companies to avoid at all costs....
Address
1207 Clark Fork Dr Unit B
Missoula, MT 59808