
Bathtub Refinishing & Liner Specialist - Spotsylvania, VA
Average rating
4.00
4.0
Average rating
23 years in business
Average rating
Unknown User
04/20/2017
Shower tub was good for 4 years then the flaking started. Used only water based cleaners , no abrasives. Called the owner who was working in the Newport News area previously. I have a five year warranty from February 2013. It is now March of 2017. When I called received no call back. Waited 2-3 weeks as wife said to give them a chance to respond. Called and transcribed both calls. Second call I get the Owner/whole work force and explain how I need warranty work/ looked at for repair. Owner tells me they no LONGER work in our area and they can't drive 4 hours to do warranty work. I explain it really does not matter you guaranteed your work. Owner tells me maybe I should call his closed office in area and try to get them to come out and repair it!! I told him I wanted to give him a chance to get it right and he tells me and I quote " I have given you my answer and that is it". Ok this guy is a scumbag who is not afraid to take your money and offer you a worthless warranty. Really, this is a fraud business. I have dealt with companies that do stand behind their work, he is a dirtbag who does not. I guess it is off to small claims court and put a lien against his business. PLEASE do not use this jerk.
Address
Spotsylvania
Spotsylvania, VA 22551