Treadlite Roofing

Do not trust this roofing company. In 2012 we had our 35-year-old roof replaced (it had never once leaked but had some hail damage). We went with Treadlite despite the fact that their estimate was more than $1000 higher than the other estimates we got because Treadlite was a local company and had a lifetime warranty on their work. We paid extra to have new flashing/skylight kits put around 6 skylights in our sunroom. Within a couple years we noticed leaking around the skylights. Treadlite did not respond to our many, many calls so I posted a bad review of their company and finally David called. A crew came out and David asked if we paid for skylight kits since none had been installed. They did agree to fix the problem but when they came out, David saw (and told us) his crew had broken our glass skylights and they would have to be replaced. He agreed to replace these—we assumed with the same kind of skylights—and to repair the considerable damage to our ceiling. Instead, David put plastic bubbles over the skylight holes and left it at that. (He did say that the original project manager, Lloyd, had been fired for issues just like this. That’s a real comfort to me and my leaking skylights). Since then, the “skylights” have leaked and leaked and leaked to the point where the wooden ceiling has started to rot out. After leaving many messages and even going in person to the shop, Andrew did finally call to see what could be done to make things right. He left a message but then did not call back when he said he would, did not respond to my calls or texts, and did not follow up on “making it right.” It is clear Treadlite does not intend to fix the problem they created. I had three other roofers come out to take a look at the problem—one of them asked me if the new skylights were a DIY job! The price for getting new glass skylights with kits will be about $5500. We have filed a complaint with the Better Business Bureau and plan to follow up with a lawsuit if we cannot make Treadlite honor their warranty and fix the massive leak/rot/roof/ceiling problem they create. All of this after paying nearly $10,000 for an asphalt roof. If you plan to actually live in your home and expect the company you pay to make good on its work and warranty, this is NOT the company for you. PROS: None CONS: Poor Workmanship Refusal to make good on service/product warranty