D. Lanzo Plumbing & Sewer

Major risk calling on this company!!! Lanzo Plumbing came out to assess work needed. They went on site and said they would write an estimate and send it over. I called every week for 6 weeks asking for the estimate. Every week they said the boss still had to write it up. He's not in the office . It will be ready next week . Give them a few days. I was straight up. I told them "I need it already. You're starting to scare me. If I dont get anything in writing and you don't come through , I'm the one that looks like I dropped the ball. Lost all this time and have to start from scratch. " I was told no no . We will give it to you . Tell your bosses next week. Received the call today. "Sorry we aren't going to take the job. " No consideration that they wasted time and time will cost me!!!. And I called every week!!!! I asked , even if they aren't taking the job, can they direct me to anyone that might have the ability. They said "no". Just flat no. They had no feeling of helping someone that they essentially are screwing over, even if just to point me in the right direction. So if I could give this place zero stars I would. Their lack of common good business client courtesy (customer service) means = 1) they don't do things in a timely manor. 2) They don't care if you get F'ed . 3) Their word of "they will get the estimate to you" means crap. Major risk calling on this company!!!