MGR PLUMBING

We found MGR Plumbing Services through Angie’s List in January this year, where it appeared listed with a category A under 124 reviews. Subsequently, we hired MGR for a complete renovation of our plumbing system in a 1,200 sq ft condominium in Oakland Park City. In addition, we requested to include a filtration system, which to this date, it has not been clear whether it met our needs. Even though MGR passed the final Buiding Department’s inspection after sixteen weeks of renovations; upon our arrival April 29, we discovered there were two leaks in the drain pipes. To our disappointment, it took another four service calls to determine that MGR just could not solve the problems behind these leaks. We took the time to give MGR the entire road map to their failings, upon which MGR’s owner had deflected repeatedly. For instance: Although, we provided an in-situ outline of the MB vanity, including specs regarding its installation well before walls and tiles had been applied, there was no effort on the part of MGR to rectify the pipe layout before the vanity was installed, ie: where one of the leaks remained unsolved for over two weeks until we hired a different plumbing service. After an expensive renovation budget for MGR’s services—including a tankless heater unsuited for a condominium’s amperage—, the learning curve for MGR was treacherous enough to our pocketbooks. So we sought out an independent evaluation, to which MGR responded that it had not been “allowed” to provide the proper service (adding insult to our grievances). All along, they thought to deserve every dispensation while we were accused for causing our problems. However, the persistent lack of awareness on the part of MGR over an extended period of time was irrefutable. Therefore, a review was worthwhile to benefit unsuspecting clients.