RG Quality Moving & Storage LLC

PLEASE DON’T USE THIS COMPANY!!! If I could give this company 0 stars, I would!! RG Moving company has done $5,000+ worth of damages in my new home. I recently purchased a home and the previous owner hired RG moving company. RG moving company put down plastic sheets on my carpet to protect the carpet as they are moving the furniture. The plastic also had strong adhesive on the back. As the new owner of the house, I went to pull the plastic off my carpet and it left a very sticky residue. I tried vacuuming it, Resolve, steam cleaning it with Stanley Steamer and nothing removed the stickiness. I even brought out a well-regarded carpet company to come to my home and give their opinion. They suggested that all I could do was wait and see if the stickiness goes away over time. Fast forward 8 months into the spring when more dirt is brought into the home, the carpet stickiness started collecting dirt that I can’t vacuum or use Resolve to remove it. I emailed the owner of RG Moving company and he said since it was past the 5 day deadline to make any claims per the contract, he couldn’t offer a resolution. As the new owner of the home, I never signed any contract. To replace the carpet would cost around $5-6k, but RG moving company refused to acknowledge any wrong doing of their part, despite pictures clearly showing that their company used the plastic on my home. The owner was extremely dismissive and unwilling to help me in any way. I am speaking to my lawyer about possibly starting a civil case against them to make them accountable for the damage they have done to my home.