Star USA Moving

I normally don't leave reviews but this company are thieves and horrible. I would give this a negative if possible. The sales guy Raymond and owner Alex both are lie and took my money. I'm in the process of suing in small claims to get my money back. In short they charged me $594 for a deposit to move me from GA to FL and I got the run around from the very beginning. Raymond never responded to calls and when I did get a hold of him he just said all was good. Which was a lie. After fighting with them about the date of my move I was given a time between 12-4pm. They never showed up and called an hour later talking about they were on the way. I sold my home and had to be out of there so when they didn't call or show up by 4pm I had to make other arrangements. Now they refuse to give me my deposit back when they know they didn't provide any services. Alex when I found his info online was rude and upset that I was call him about the issue. Uh you are the owner sir how does that sound. I just lost $600 and I'm warning you to NOT us this company as they lie and don't show up. Since their refund is 3 days after you sign that's how they can keep your money especially if you scheduled your move months in advance. I didn't do anything last minute my move was scheduled Mar 29th and I called them beginning of February to confirm everything. I should have done more research and read and more importantly believed the reviews that I saw before contacting them. Lessoned learned for me I hope you read the reviews and know this company is trash and to never use.

Made a decision to select Star USA Moving as well as total solution was great, really pleasant personnel. Much better than what I was looking for. I would certainly have with other companies. I’d suggest them to any individual seeking to move quickly.

We had a great time doing business with Star USA Moving. They were precisely what we were looking for in a long distance mover. In the beginning it was all about putting together the most accurate inventory possible. We couldn't afford any last minute charges or changes in the delivery schedule. The movers came and wrapped everything and stacked the pieces in a way they never fell or got damaged at all. The girls in the office were so friendly and helped us with all our questions and requests. They made us feel comfortable at every step and we would be happy to use them again.

Wonderful company with awesome quality service and a great staff of people. A friend recommended Star USA Moving to me when I moved out of my first house, and I'm very glad I was able to hire them. I could not have asked for better. I'll most definitely be passing the word along and recommending them, as well as will be using them the next time I need to move!