Thumbs Up Rooter & Plumbing

My bath tub faucet (hot water) has been hanging on by a thread for almost a year. About a year ago, my bathtub hot water faucet became difficult to use. I’ve been using it as delicately as possible, knowing it would need work soon. Somehow I have made it to August 2021 and last week the faucet finally bit the dust - making it almost impossible to turn it off. A friend of mine had just gotten plumbing work done and had a great experience, so I got their info & sent a text. Shortly after my initial contact, I was able to arrange for an appointment a few days later. I also mentioned how nervous I was to have someone in my home, as I cannot yet get vaccinated, and am high risk for a difficult time handling Covid, should I get it. They assured me they are fully vaccinated, wear masks, shoe covers and also gloves. Today Eddie arrived on time, and was ready to tackle the job, while also staying mindful of my concerns re: covid. They were efficient, kind, and made sure to explain what was happening as the diagnosis and testing unfolded. Eddie quickly determined what needed to happen and began the search for the necessary part. It just worked out that Eddie found the part, and was able to come back and complete the job in a short timeframe. I truly cannot say enough about how wonderful Eddie is. Eddie was also delighted to meet my hound, and ensured me they’re very pet-friendly, which is lovely. Eddie tackled my job with intention and mindfulness, while also educating me, searching and finding a tricky part, and getting my faucet better than it ever was in the past. I fully intent to beg Eddie to work for me for any plumbing jobs I need, because you just don’t find gems like him often! If you’re able to get onto Eddie’s schedule then you’re a very lucky one indeed!