Alpha Mechanical

Update from prior review: More than 2 months after date of service, I finally received my refund.

I used Alpha Mechanical LLC, they charged me a diagnosis fee, and said he will order the part and come back to fix our AC, however after contacting him multiple times, he finally said I can't do the job and cancelled on me after waiting 7 days for him to fix our AC. This company needs to be help accountable. People write your reviews here so we can get Alpha Mechanical LLC liable for all damages done for all of us.

It was 84+ degrees in my house. They came to fix my AC and got it working in the morning. I paid $75 for the services call, as I was going through my home warranty. When I got home from work it was 91 degrees and rising. They came out again and told me I would have to wait several days for approval for repairs from my warranty company, or I can pay up front to get the work done. It was Friday night, and I could not keep me, my family and my pets in that environment all weekend. I paid $380 for the repair, which was successful. HOWEVER, the technician submitted a claim to my warranty company even though I had already paid for everything IN FULL. They told me they would reimburse me whatever the warranty company paid them, which was $200. The warranty company issued a check to Alpha Mechanical on 6/24/20, in the amount of $200. Despite several emails and phone calls, I have not received my refund. They basically STOLE my reimbursement!! The story is not over, as I will continue to use every available avenue to get my money back. It is infuriating that so many businesses are so dishonest!