Top Appliance Repair Services in Rockwall, TX

The man was good at the repairs. My mother felt like she was being talked down to. He got the job done and left the trash for us to through away.

Katie Callahan is a rude little B*tch! She was so rude with me in the phone she. I tried to set up a repair call. Needless to say I didn’t continuum with the conversation and didn’t set up service. I looked up their reviews in yelp and found out they h...

Do not use this company!! Get a second opinion if you choose them before reading this. My 3 year old LG fridge stopped freezing (kept cold but did not freeze). I called Callahans after I found them on LG's support site for techs in my area. They sent Spen...

Horrible customer service. They came out to fix my refrigerator 6 times! Super expensive! Poor customer service! Poor workmanship b y techs. D|O NOT USE!

I was a former employee here. I saw atrocities committed. Rude customer service associates, lying , cheating technicians, dishonest ownership, etc. The techs are paid by commission, so they have a stake in how much they charge for the jobs. There is a...

I had a GE microwave that went out 11 months into warranty. GE assigned Callahan's to fix the problem. On 11/30/2017 they replaced a glass fuse with a ceramic one. "That always causes the problem". The same day, the unit went out again, so Callahan's had ...

Ownership doesn't give a damn about their customers. Phones are allowed to ring and ring, with no one answering them. They've cussed customers out on the phone and hung up on them. Their service techs are dishonest and charge for work they don't comple...

Callahans is so desperate now, they have their own employees writing reviews on Google. Selena, an employee, has a written review on Google currently of 5 stars. She has the education of an 8th grader so her review reads as such. Anyway, about my story...

Half of these 5 star reviews are written by office staff and technicians. This company is a fraud and sham. They lied about when they were coming to my house to fix my stove. I stayed home all day to wait for someone. They finally showed two hours lat...

Ownership doesn't give a damn about their customers. Phones are allowed to ring and ring, with no one answering them. They've cussed customers out on the phone and hung up on them. Their service techs are dishonest and charge for work they don't comple...

First, it was the front load GE washer not draining water and immediately following the "repair" there was a loud squeaking noise for most of the wash cycle that could be heard throughout the entire house. Edwin, the original tech sent out, was seriously...

I have yet to have my repair problem resolved but incredibly I have already experienced horrific service and extremely rude behavior form these people and I am frankly wondering how they are in business for any length of time, much less 50 years. I schedu...