Agave LD

RIP OFF PLEASE DO NO GO HERE! They have charged close to $900.00 in the last two months and I have barely anything to show for it. We have now received another HOA violation, instead of a warning, charging $50 this time, notating weeds and lack of lawn maintenance. We didn't initially want to believe that, but after looking at the condition of our lawn immediate attention is needed. We requested the following items to be completed and received no help! 1. Look at the irrigation/sprinkler system, fix any parts needed, test and insure working properly and set up on a schedule at no cost. 2. Remove any excess branches and/or trees next to the larger trees in the metal circular borders in the front yard (see attached images). 3. Remove any excess debris and/or trash out back and in front ensure that this is done on a weekly basis. 4. Clean out all plants bordering the home and fence out back. Ensure any dead leaves are removed from the lawn and blown out. 5. Remove all weeds out front and in the back and ensure this is done on a weekly basis. 6. Fertilize the lawn and ensure the color comes back to green, so we are in compliance with the HOA at no cost. This was their response: "Thank you for your email. I appreciate you bringing your concerns to my attention. After taking a look at your account I notice that you are not sign up for bed maintenance. This is an additional service that we provide but it's currently not added to the services that you have. You are currently only signup for 9 app fertilization and weed control program and the weekly lawn mowing service that includes mowing , edging and blowing the area clean (leaves and small debris ) . If you would like I can definitely submit a service request for our service manger to provide a quote for a general clean up on the flower beds."