Michigan's Handyman

I had them 1st for a gutter cleaning, they did a good job. Called them again when I needed electrical work done. They did a good job, they're professional and reasonably priced.

The company foreman, Dennis S., installed a kitchen backsplash for us. I made a major mistake in trusting they knew what they were doing and would be honest. Another major mistake I made was not doing a proper inspection before writing a check. The tile was chewed up, broken, and uneven all the way around (see photos). There was no space between the mosaic tile sheets; they were stacked directly on top of each other. When I asked why they didn’t use spacers I was given a ridiculous reply. There were other issues more minor, to include 3 outlets that were fried because he did not turn off the electricity before using a wet sponge to clean the grout off. We requested the job be redone. I asked the owner Robert G. to come to our home twice, both times he refuse and threatened to take us to court if we did not accept taking a couple hundred off the bill. Robert also stated “it’s not like they are not going to let us get paid.” The job was horrible and needed to be redone, the owner never saw the work in person, when he saw the pictures (same ones posted) he said that was a quality job. When we went to court both the magistrate and judge commented on how bad the job was but awarded them payment because I did not do an inspection before writing a check. If you see a contractor doing something that does not look right to you stop them, do not let them finish or you will be stuck with paying for terrible work. Also, ask for the names of the people doing the work and search their names to make sure they have a good reputation. DO NOT TRUST THIS COMPANY! The owners go to response to unhappy customers is “I’m sorry you feel you and a bad experience…” he does not care. If he did he would have come to our home and actually looked at the work, not threaten to take us to court. Instead of taking responsibility for terrible work and insulting customer service they blamed us for not taking their “expert” advise.