The Fix-It Chick

I hired Donna, owner of the Fix it Chick for many home projects, They were all accomplished but not cheap, until she said that the installation of a sump pump (plumbing, electrical,concrete) in my patio that flooded. As it turned out, the pump, the electricity, the concrete, did not solve the problem at all ( have ample documentation such as videos, photos all time stamped). After asking the owner on many occasions of the problem, she was not sure of what to do. Finally, with this week's storms, my house flooded (patio, and closed porch, almost to living room. Notified Fix it Chick, stated that I was going to call licensed plumbing company to attempt to tell me how to fix the problem. Asked her to be present at the appointment and was informed she had many jobs. In conclusion, I had to pay plumbing company for new pump, called electrician to make sure that previous connection was correct, he verified it was not, and to repair the electrical installation, the poured concrete deck would have to be cut and opened to run new electrical pipes. Asked the Fix It Chick to cover the expenses, since she had been paid in full before, could not fix the problem, and she did not even show up. I was verbally threatened by her female partner, Betty, over the phone, and insulted. The truth of the matter is that the expertise shown by this contractor is limited and while she will accept doing any type of work, she and her partner do not have the knowledge to do more difficult jobs. I will be filing a legal action against this contractor in order to recoup my money and also, be able to complete the work that she was already paid for. I am not sure if you have verified any license and insurance for this vendor, but I relied on the reviews in websites website to hire them. Shame on the Fix It Chick.

Called them, explained what I needed done, Set an appointment for them to come give me an estimate. They did not show up to give estimate, I called after waiting 20 minutes for them to arrive, figured they were running late. Called them to confirm appointment. Phone rang and rang and went to voicemail, So I waited a few minutes and tried again, phone went straight to voicemail, waited and tried again several times continued to go straight to voicemail. So I tried calling from a different phone, and it rang and rang and rang, and then went to voicemail, so I tried from my phone again and straight to voicemail. What I finally figured out was after missing the appointment they set, they then blocked my number. Very unprofessional to miss an appointment they set, and then block the number. Will never recommend them to anyone.

Called them, explained what I needed done, Set an appointment for them to come give me an estimate. They did not show up to give estimate, I called after waiting 20 minutes for them to arrive, figured they were running late. Called them to confirm appointment. Phone rang and rang and went to voicemail, So I waited a few minutes and tried again, phone went straight to voicemail, waited and tried again several times continued to go straight to voicemail. So I tried calling from a different phone, and it rang and rang and rang, and then went to voicemail, so I tried from my phone again and straight to voicemail. What I finally figured out was after missing the appointment they set, they then blocked my number. Very unprofessional to miss an appointment they set, and then block the number. Will never recommend them to anyone.

They were on time, fair in their estimate, completed sub-floor work with perfection. We highly recommend.