Goodrich Roofing Company

Worst experience ever!!! $12,000.00, eight month long nightmare, and the job still isn't right, finished or correct. The owner yelling at me on the phone and hanging up on me twice set the tone for what I knew was going to be a bad office visit, and it was. This "70 year company" has gone way down in quality to the point that nobody at their business even cares. They use outside contractors to do their roofs so there isn't even a Goodrich Roofing "crew". These Sub contractors then do Sub Par work as fast as they can so they can get on to their next Job/roof. We tried for 8 months to hold out on final payment, calling, texting, emailing to our service adviser (Goodrich sub contractor/ employee/ salesman) in the hopes Goodrich would make all their poorly done work correct... But all it got us were "screaming" threats (from owner, it was crazy) of home liens and lawsuits. We paid remaining balance so we "legally" have fulfilled our portion of the contract. Be very leery of this companies work practices of passing the buck from management to sub contractors and back in a round robin of no accountability. We have an appointment with another roofing company to fix the four remaining issues Goodrich dropped the ball on. Its my fear they will find many more issues with our mess of a "new roof".

Attention to detail and very genuine with my issues and concerns. Kept me in the loop with project progression and service was outstanding. Project was done in a timely manner and everyone was very professional.

My experience has been with John Whitney. He is a very polite and extremely knowledgeable sales representative. Small world, a friend of mine was telling me about how her friend had gotten a new roof from Goodrich and how pleased she was with the sales rep. Of course I figured out her representative was also John Whitney.

I have known and trusted John Whitney for several years and he has done several projets for me. He is one if the most professional and honest person that I have ever me. It is always a pleasure to do business with a man of such integrity. If ten stars were available I'd give it to him. One the lasted project of a big roofing job he did a wonderful job.