Property Management Service - Alhambra, CA
Average rating
1.73
1.7
Average rating
Average rating
Tara L.
01/12/2017
This property company is horrible. DO NOT RENT FROM THEM!!! First off, they take zero responsibilitiy for asshole tentants. There was a lady who had 7 ferral cats living on our propoerty that pissed and shit on my door and all over the place. My dog got into and got sick which cost me $300 at thr vet. The rental company did nothing the entire year I complained. I even mentioned the cats the day I looked at the place and they played dumb when I asked. This woman took over the property as if she owned it telling everyone what to do and threatening them if they compained about her cats, that she told the property company they weren't hers. It was her world and we all lived in it. She parked in the middle of the driveway and left her car there so no one could park. The rental company did nothing. Lastly, when I moved out, I left the place cleaner than I found it. I repainted the kitchen and bathroom, I did all the touch up. The place was spic and fucking span. They took $250 out of my deposit for touch up pain in the bedroom. I'm sorry, it doesn't cost $250 to touch up paint in a bedroom that I already touched up. When I asked the lady about it she just giggled and smiled and had no answer. I asked her, "If you were going to paint your house, would you pay someone $250 to touch up paint?" She said, no. hmmmm She said she would get back to me. Never heard from her. She showed me a hand written invoice that she said the handyman gave her. I'll just say english is not his first language, and the note was perfectly written. I called the handyman and he has no recollection of being there. Then I asked the property manager to send me an invoice and it was totally different that what the other lady showed me all offical with completetly different prices. I will attach them here. She also sent me rules about what they can charge. Oh, and they paid me after the 21 days they have to get me my deposit. I moved out 11 days early giving them the keys early because I was disgusted in the place.
Dustin C.
09/19/2016
This is the worst property management company I have ever dealt with. They are extremely unprofessional and incompetent. We had a sewer line burst in our apartment due to poor facilities, they admitted fault, and they did nothing about it. We demanded a test for mold. They did nothing. Our wood floors were warpt and the apartment stunk! We tried to deal with Alice and Jonathan, the "managers" but they have no sense of customer service, follow up, or consideration of any of their customers. Never returned phone calls, always late for meetings. Because of the lack of service we had no choice but to move out. Be prepared to lose your security deposit regardless of how clean or well kept your place is. They made up a phony invoice from a worker to try and justify painting costs we should not have been responsible for. Money hungry company that refuses to fix or repair anything. Do not live at the Silver Fern apartments in Arcadia,or anywhere else managed by this horrible company.
Address
430 S Garfield Ave Ste 338
Alhambra, CA 91801