ProPainting and Remodeling

Wish 0 stars was an option. We recently signed a kitchen remodeling contract with ProPainting, and after paying the retainers agreement amount, had a hard time following up with them to finalize a design. We spent around 6 months following up with them without any final design, had to drop the project after getting tired of their procrastination. They wasted so much of our time and denied a refund. I usually don't write reviews very often but want to make sure no one else goes through the trouble of following up months behind them after paying the amount. Such a horrible experience!!

We recently signed a kitchen remodeling contract with ProPainting, and after paying the retainers agreement amount, had a hard time following up with them to finalize a design. We spent around 6 months following up with them without any final design, had to drop the project after getting tired of their procrastination. They wasted so much of our time and denied a refund. I have never seen such an unprofessional company. Again, I usually don't write reviews very often but want to make sure no one else goes through the trouble of following up months behind them after paying. Such a horrible experience!!

They have done 2 jobs at my home, the first was interior painting where they did a decent job at a reasonable price. Second was to replace siding, replace rotten wood on window trim, build a deck, and replace 2 windows. The siding replacement went fairly well, they tried to cover up some rotten siding that we agreed to replace with a portion of the deck, but replaced it after I reminded them of the lapse. The window trim was replaced with mostly good work. The deck replacement really showed that they employ some mediocre carpenters, there are large chips out of boards, nails coming out of the side of boards. They also tried to place a board that was cut incorrectly and hoped I wouldn't notice - it looked horrible. Some of these issues they replaced when I pointed it out, others were not. A lot of cracks are appearing where nails are located within the boards. Also they did not plan appropriately and placed the stairs directly onto a stump, which I then had to find someone to quickly come out and grind (at my own cost). When they say they will clean up, it means that they will remove their tools, that's about it. I still have dozens of nails, screws, and concrete chips throughout my yard. Also, the dumpster they used strongly smelled of urine as they would use it (while in my yard) as a restroom. The workers do not respect your yard/house as they would their own - one of the biggest issues I have with them. The replacement windows never happened even though I said they could change from the older single pane to easily obtained double pane windows to make it easier. I have emailed them 3 different times, reminding them that I used Propainting because they assured me that they could do the entire job - have not heard back. In hindsight, I should have gone with another company and will do so in the future. Would not recommend them at all.