Roofing Contractor - Athens, AL
Average rating
4.68
4.7
Average rating
The Yellowhammer Roofing team believes roof repair and replacement is more than a job — roofing is our Career! We are vested in bringing you the best knowledge, service, and solutions possible for your residential or commercial roofing needs. Providing roofing service throughout Alabama.
Average rating
Nathan P.
We had storm damage to our roof and decided to use Yellowhammer to replace our roof. I don't recommend them. The only Yellowhammer employee that will show up is the salesman. They sub-contract the work out to various crews and it is apparently the luck of the draw on how good the crew is. Our neighbors used them at around the same time and their roof looks great. It took them two days to do our installation. The first day, they stripped our old roof and then left us overnight without any roof covering. The next morning was foggy and we had a lot of condensation on the roof deck. Some of that water then dripped through and stained our living room ceiling. When I contacted them, they said let's observe it for a few weeks and make sure the new roof is not leaking. Once it was established that it was not leaking, their idea was not to repair my ceiling, but to attempt to contact my insurance company and claim it was storm damage. They showed up with the wrong color drip edge (my neighbors also got the wrong color) and the installation was not professional looking. The installation of the shingles was also done with a less than professional look (uneven edges, curled shingles, gaps between ridge shingles etc.). I had plastic strips sticking out from under the shingles all over. They did a less than stellar job of clean up and even left tools behind. I had them install ridge vents and they left a mess in my attic. I supposedly had the option of keeping my turban vents, and I chose to keep them, but they removed them anyway. I contacted them and they did come back and repair some of the work, but I still have plastic strips sticking out and my ceiling has not been repaired. I feel as though I will now have to pay more money for a third party inspector to come out and see if the installation is properly done. I will update the review if/when my ceiling gets repaired and they return to finish cleaning up the little plastic strips. Edit: Yellowhammer sent the same guys that installed the roof back for their second attempt at fixing the deficiencies in their install. Luckily, I was able to leave work early and catch the guys before they left. After a brief glance at the roof, I could still see plastic strips sticking out. I had to stop the guys from leaving and literally point things out to them. One of the installers even had the nerve to act like I was inconveniencing him by having him come back a second time to fix the roof. So far, they have repaired issues that I can easily spot from the ground, but the entirety of my roof is not visible from the ground, so I have no confidence that there aren't issues on the places I can't see. Since the owners comment that " they will do anything possible to fix my concerns", I have not been contacted by them. I wish they would send someone out to audit the installer's work. If they think that this is acceptable, then I invite them to take pictures and use them as examples of the "quality" that you can expect from Yellowhammer. They still have not fixed my living room ceiling. I will update if anything changes.
Address
1620 Lindsay Ln S
Athens, AL 35613