Vulcan Appliance Repair

In July 2020 Josh, the owner of Vulcan Appliance Repair, assured us he would fix our LG refrigerator with a brand new Embraco compressor and a supposed "patented" device developed by his partner that would allow the LG to work with the Embraco compressor, which according to him was way better than the LG compressor. After reading multiple complaints similar to ours on Angie's list, it is obvious that Josh is operating a fraudulent operation and is intentionally taking customer's money without completing the work. Josh comes across as a smart and reliable young man with a lot of knowledge of his work, which is clearly a facade. Also similar to other complaints, Josh used the excuse that a family member was sick (dying of cancer) so he couldn't show up to replace the supposed new compressor that only lasted four days for the next couple of weeks. After three trips over about 5 week period, this went on until he finally stopped responding to any attempts to resolve his incompetence and fraud. This all occurred toward the end of July and he knew we were desperate to have our refrigerator back and took full advantage of our situation. We finally bought a new fridge and are out close to $800 and approximately $200 for the food we lost because of his fraud. I have contacted Josh repeatedly since July via text and email, and finally reached him on the phone after hiding my caller ID, and he acted like he didn't remember doing the work and refused to acknowledge that he ripped us off or offer to make restitution. I even told him he could come to get the fridge and the compressor after he refunds us our money. I also talked to his so-called partner who developed this electronic device. He verified that Josh had purchased some parts from him, but that he was not his partner. Constant attempts to resolve this in a logical fashion have all been ignored by Josh. I fully plan to press charges against him for fraud and take the case to court for collection.