DBS Roofing and General Contractors LLC

BEWARE! BEWARE! BEWARE! WITH DBS ROOFING... We had a roof leak during late June, which was determined to be damage at one row of tiles at the flashing, the valley, and allegedly repaired by DBS Roofing. Fees were inexpensive, but as you will see in the end of my review, costly in the end. Might I add, they demanded payment before the job was even concluded. Not even giving us the time to test the job and see if it truly was repaired. Most of the companies that we contacted including the final one we went with (Suntek), only collected payment after rain to guarantee its completion of work. Nonetheless, after some additional rain storms during August we had the very same leak in our home. Same company and person returned. They claimed this didn't fall under the one-year guarantee therefore expanding their scope and repairing the valley, which we paid additional monies for. Furthermore, during the storm in October, same leak returned. After numerous conversations, ignored calls/messages, and disagreements in connection with the poor work performed by DBS we reluctantly allowed the company to return a fourth time to guarantee and repair the leak. Just 2 days later after another rainy day, to our unimaginable disappointment the leak remained. At this point, we gave up on DBS, and contacted several other companies to inspect the roof and provide their professional opinion. They all stated that based on their review of the attic (which DBS reluctantly entered, denying to, the first 3 times, but eventually after much insistence from my wife, entered the 4th time) the valley and flashing should have been repaired collectively as evidenced from the moisture underneath the roof, but was never repaired. Instead, Home Depot paper was used, as well as a boatload of tar. We ultimately went with Suntek Roofing (Martin), who provided us timely updates, exceptional and professional work, and pictures of the work performed, which DBS refused to give us. Debbie's excuse was that the pictures were lost. Suntek's experience was smooth and easy. We were given such piece of mind. Working with Martin and his team at Suntek was truly effortless, unlike Debbie and DBS, which was a complete nightmare. In conclusion, she in turn has kept our money and refuses to except any responsibility, in fact, blames the rain, and is willing to continue returning as a "courtesy" as she likes to call it. I caution anyone considering this company, DBS to repair their roof. Do not be fooled. Our new company not only had to finally fix the original leak that we had initially called DBS for, but they also had to fix the botched job that DBS did on our roof with tar and cheap paper. Don't base your decisions solely on cost. Their "cheap" cost was just that, and it spoke for itself. There are better options out there!