Flooring Contractor - Burley, ID
Average rating
3.91
3.9
Average rating
Average rating
Tracy L.
Very bad business owner. I ordered flooring and had to put 1/2 the money down upfront. A couple of weeks later I received a phone call stating the flooring is in and they would like to schedule a time for installation within 2 weeks. I marked my calendar and took the needed time off work to be there on the scheduled date and time (It had been almost 1 month since they cashed my deposit by this time). They were a no show. I called several times and there was no answer. Finally a gal answered and said I was not on the schedule and asked who I talked to and I didn't remember who that was, then she said she would call me right back. 20-25 minutes later I called, no answer. I called again, she answered and started to give me several excuses - computer issues, my flooring is still in transit, hurricane back east, problems with office staff, etc. I demanded my money back and would be at their shop in 10 minutes and then came more excuses - vendor has the money, not able to cut a check today, it could take up to 24 to 48 hours before the funds were available, etc. I said I will give you until 1:00 pm tomorrow to have my check ready. (If there isn't another review from me, then I did get my money back).
Address
1228 Oakley Ave
Burley, ID 83318