Storm Solutions

I am just finishing up a large project with Storm Solutions and I have nothing but great things to say about them. All new impact windows and doors were installed and they are not only beautiful but Jaime was great to deal with in regards to scheduling and the install team was professional and attentive. They also installed new shower doors in three bathrooms, one of them being a custom design and they are all gorgeous. Jill was incredibly nice and got me an estimate right away. When it came time to install, she was great about scheduling and keeping me informed on the progress. I also had the privilege of working with Carrie Strongin from their Kitchen Visions line. Carrie and het team installed new cabinets and granite in all three bathrooms, the entire kitchen and the laundry room. From the first meeting, to CAD's and 2020 designs to the finished product it was a first class experience. Carrie takes an idea and brings it to life. On the final walk through she noticed even the tiniest imperfections and had them corrected immediately. The end product looks amazing and has received many compliments. The entire team at Storm Solutions delivers first class customer service and top quality products. I would definitely work with them again and highly recommend them.

Before moving to Cape Coral, I worked with contractors my entire life. I grew up working for my father’s general contracting company and then as a factory rep working with general contractors for 30+ years. Working with the trades all these years, I have never dealt with a more unprofessional group of people then Storm Solutions I gave them the job because the salesman was quick to answer any questions and would work with my budget. Once the deposit check cleared it all changed. The workers showed up with no clear plan of what was needed or who was responsible for what work and it would be weeks between showing up and that was only after I complained about no work being done. One of the workers would bad mouth the company in front of us. I always asked them to call us before showing up and their answer was that the company should of called and when I complained to the office they say the workers should of called ahead . One time the office told me a trim piece would be coming in on Thursday, three weeks later I sent an email asking what is going on - they didn’t reply or call they just showed up at 4.45 pm on a Friday to install it saying “we took it from another job to use on yours”, (REALLY a custom door and another job had one just like it). When I was asking one worker about some problems his co-worker was out in the truck beeping the horn YELLING “let’s go”. Long story short, I hired them for a $26,000 window and door job in August and now its December 12 and the job is not complete and the really scary thing is they have known all along how unhappy I am but the sales person nor the owner have never contacted me. So once this is all done and they get final payment for causing me so much aggravation, who is going to stand behind the product? That’s probably why people don’t speak up about them knowing that they have to rely on them for service after the installation.