Proper Home Repair & Painting

I hired Julio Ramos of Proper Home to replace a door that had leaks around where the door was installed as well as repair the leak. When Proper Home finished their work I had what they claimed to be was a "new" door that was leaking, as well as STILL l had leaks around the installation of the door. This wasn't the problem...I'm not an unreasonable person, I was fine with giving Julio Ramos the opportunity to make it right... I understand that perhaps Julio could have missed something or wasn't able to identify the source of a leak without having rain at the time, but I was constantly assured by Julio Ramos that his work was guaranteed for LIFE and that he would make it right. Julio strung us along for two months before he finally stopped returning our calls or emails COMPLETELY. He week after week said he had a new door on order, that he was coming but then would reschedule, that he was waiting for an update on the door, etc. Once we finally lost contact completely with Julio Ramos we had to settle the matter in court. He did not repair our leak as he was hired to do, installed a defective door that was leaking from the windows on the doors, and delayed attending to our problem for so long that we now have severely water damaged subfloor, water damaged and destroyed beyond use bamboo flooring, and mold. Julio Ramos is a dishonest business man that doesn't hold up his word, is terrible with communication with his clients, and doesn't keep his commitments. I do believe that Julio Ramos is capable of good craftmanship and quality of work but consider his character before you risk signing a contract with him. You may get lucky and get good quality of work but if you don't and something by chance doesn't go as planned he will renege on his promises and possibly leave you worse off than you were before. Finally, he claims the fact that I was under 30 when I went under contract with him (which I wasn't, I am 30) was his mistake and that he won't do it anymore which I have no idea what that matters. I'm a 30 year old home owner with a wife and kids and a job where I make money that was used to pay him in full and on his time line who contracted some one to do a job that couldn't do it right. So if you're a 30 year old or younger responsible professional, don't bother contacting Julio Ramos, he doesn't want your business. All photos are AFTER Julio Ramos completed his work.