Garage Door Specialist - Charlotte, NC
Average rating
3.56
3.6
Average rating
Garage Door Express is a very competitive, customer service based garage door repair/install company that services the greater Charlotte area. Our motto is "Quality service, 1 hour or less" because since 2010, we have offered 365 same day quality service to thousands of customers with residential homes or commercial facilities within an hour of the time they placed the call for service. We only use the highest quality parts, always putting principles before profits. This is demonstrated by our 100% lifetime warranty on replacement springs, which is part of our extensive warranty policy. Our warranty policy was established to ensure that each customer gets exactly what he or she pays for. Fast, local, friendly, quality, reliable service is what we strive for. To competitively achieve this we eliminated the traditional salesman position and turned our focus to the technician. All of our technicians are paid by salary to prevent price gouging from commission-based employees that are common in this industry. Furthermore, all of our technicians at Garage Door Express are thoroughly screened and trained with the upmost attention to detail to protect the safety of our customers and prevent injuries. Another awesome aspect of our company, we offer 100% free estimates. So the next time your dealing with a troublesome garage door or motor remember Garage Door Express - Quality service, 1hour or less.
Average rating
Michael B.
While I have recommended Garage Door Express in the past from their quality work and extremely fair pricing, I would use with caution...... This new door is in need of a couple of adjustments... I have been calling and texting for two weeks, and keep getting promise after promise, but he does not show up (He did text me at 12:30 AM one morning asking if I was home however!). He states that he cares, states that he will make the necessary adjustments, gives day and time, but has not shown up. As of yesterday, he no longer responds to calls or texts. I guess the shadiness of my having to pay the wholesale door supplier directly before he could pick the door up should have been a clue of things to come!
Michael B.
While I have recommended Garage Door Express in the past from their quality work and extremely fair pricing, I would use with caution...... This new door is in need of a couple of adjustments... I have been calling and texting for two weeks, and keep getting promise after promise, but he does not show up (He did text me at 12:30 AM one morning asking if I was home however!). He states that he cares, states that he will make the necessary adjustments, gives day and time, but has not shown up. As of yesterday, he no longer responds to calls or texts. I guess the shadiness of my having to pay the wholesale door supplier directly before he could pick the door up should have been a clue of things to come!
Address
7441 Quail Meadow Ln
Charlotte, NC 28210