ReVision Design/Remodeling of Charlotte

Such a mixed experience: Design C+ : While we were happy with the final design, ReVision did not make sure prior to ordering the cabinetry that we had adequate electrical output to match our request. Given that we already had everything on-site that we wished to power using our new island, this should have been an easy check; instead we are left with a pretty much unusable void where a microwave had been planned. Also, the planned location for the outlets weren't feasible, a fact only realized AFTER the countertops were done and being installed. We expected more upfront logistical planning. Construction A-: The workmanship of our cabinetry, countertop, and lighting is great. The only proviso was one retrofitted area that, again due to poor logistics at the planning stage, ended up less than satisfactory. Completion Time D: We were told from contract to cabinet delivery would be 8-12 weeks, and tear-down to finish would be approximately 3 weeks...we had a rather small project. Instead, we waited 17 weeks to get the cabinets and 7 weeks to go from tear-down to finish. Communication F: While the boots-on-the-ground teams were generally VERY good at communicating, the information we received from the office was often sparse, incorrect, and on more than one occasion just flat out untruthful. And at one EXTREMELY disappointing point, we were chided that we should just be grateful that the delay wasn't even longer.