Painter - Colorado Springs, CO
Average rating
4.32
4.3
Average rating
Average rating
Kris M.
The actual work done by the painters was great. We waited over seven months to have our house painted by Greg Unseth Painting. We requested gloss paint and in three different conversations with Garret, he assured us the paint would be gloss. Due to a family death, we were out of town when the painter completed the job and we paid the invoice over the phone. We had no idea that the paint was not gloss, but satin. Upon our return, my husband contacted Garret to inform him the paint was not gloss. Garret said he had made an error and ordered the wrong paint. He apologized and told my husband that because the job was under warranty, they would come repaint the house with the correct paint. Surprisingly, sometime between Garret talking to my husband and him discussing it with his boss, he somehow “remembered” telling us about the gloss paint problems. Very shortly thereafter, Greg Unseth himself called to tell us all the reasons he doesn’t like to use gloss paint. That was the first time we had ever heard this from anyone. The paint job was already done, so we agreed to move on, even though we really wanted gloss, not satin, paint. Mr. Unseth did agree to repaint the trim at his “cost” and said he would call the next day with an estimate. He never called back and we ended up calling his office a week later. Garret told us the cost was going to be almost $1,600 (we had already paid about $7,000 for the original job). One would have thought they would have been happy to just have to paint some trim and not the whole house. We were not willing to pay this amount and were basically told by Greg Unseth, through Garret, to get an attorney. We did not get what we paid for and agreed to. I would NOT recommend this company to anyone. Very shady business practices.
Address
NonPublished
Colorado Springs, CO 80917