Right Now Heating And Air conditioning

I would not recommend Right Now Heating and Air to anyone. I hired them to install fiberglass insulation in my crawl space, and they subcontracted it out (without telling me when I signed the contract--(you really have to watch them for hardball sales tactics). Immediately after the insulation was installed, it started giving off a strong, unpleasant odor (sort of like burnt sugar or burnt glue). The smell is all through my house, and is so strong and harsh that it's irritating my lungs so that it's hard to breathe. I did some internet research, and found that other people have had the same problem with this brand of insulation (if you do a search for "fiberglass insulation odor" you will see several websites that talk about it). I contacted Right Now and asked them to remove the insulation and refund my money. They refused to give me a refund, and will only offer to replace the insulation with more of the same kind. So my choice is between them doing nothing or giving me more of the same insulation that is causing me lung problems. I don't think much of their business practices, and would never recommend them to anyone.

Their service department is very poor. I had a AC service scheduled for nearly two weeks and when I called to see if they were coming at the scheduled time I was told no they would not and they would call me in August or September. Totally unacceptable!! I have a business to run just like them and not keeping your commitments, especially as a service business, is the sign of a poorly run business.

After installing a new heater for us in January, then repairing it when something went wrong. Always here in a timely manner. I wanted to use the same Co to put in the AC. The workers are always polite always answer questions always give info on what they have done. Seems as though both times they work solid until it is done. I feel secure knowing that if I have a problem they will get here asap and do a good job