Coolair Conditioning Inc.

I had the extreme unfortunate displeasure of dealing with this crooked company in the summer of 2006 or 2007. The salesman came out to my home, was incredibly friendly and helpful to sell me a new 4 ton 14 seer Carrier A/C unit and new ductwork. The estimate was $8,000 something. I believe the ductwork was around $1500, and the A/C was the rest. When the project started, the installers went up into the attic and said, "Oh you don't need new ductwork." Bearing in mind, my house was built in 1984. So, it's like 20+ years old at this point. THEY decided not to replace the ductwork, and then the project was completed in 4 hours. I wouldn't sign off on the paperwork until the owner reduced the price of my final bill by not replacing the ductwork. HE REFUSED!!! He also WOULD NOT get it permitted by the city. He said I had outstanding permits on my house, and therefore it wasn't his responsibility to follow the rules. Because I wouldn't sign off on the order for him to receive payment, until he reduced my bill by $1500 for the unreplaced ductwork, HE BEGAN HOUNDING ME AT MY WORKPLACE. I was working as a Loan Officer at Wachovia Bank at that time. He was a business customer with Wachovia Bank. He BEGAN TO THREATEN ME AT MY JOB, THAT HE WAS GOING TO PULL HIS BUSINESS ACCOUNTS FROM THE BANK UNLESS I SIGNED THE ORDER!!!!! This had nothing to do with my our transaction, but he was using threats and shady tactics to get me to pay him. I was soooo young at the time this happened. I was only 22 years old, that I didn't know what to do. I panicked, was upset, and signed the paperwork under duress. He SCAMMED ME out of $8k, for MERELY AN A/C unit. To this very day, I HAVE NEVER FORGOTTEN THIS INCIDENT. I will NEVER do business with this company again, I will fear them every time I drive past their stupid vans or signage, and I will WARN EVERY SINGLE PERSON I encounter to stay clear of these crooks. It was honestly THE WORST EXPERIENCE I'VE EVER HAD IN MY ENTIRE LIFE! (No Exaggeration)

Cool Air went above and beyond when my air conditioner quit. They were out in a timely manner. The tech was very experienced and knowledgable. He showed everything to me and explained what was wrong. And saved me money in the end. I'd recommend them to anyone.

Coolair was able to find me hard to find parts in a quick professional manner. Their team is quick, responsive, and professional. Thanks Coolair Team

Coolair is the most incredible AC company. I trust them completely. They have rescued me several times, but I am most impressed with how they treated my elderly parents. They came to their home repeatedly at all hours of the day and night until the issue was resolved. They were thorough, respectful, kind and considerate on top of being highly skilled. They saved us a lot of money in their solutions! THANK YOU COOLAIR!!!!!