Jackson Industries Stoneworks

Stay far far away. This company has been advertising discontinued granite slabs on Gainesville craigslist for a long time. They claim to offer "a unique opportunity for property owners to purchase direct from our factory at surplus prices to upgrade their properties with granite counter tops." Bite at this at your own risk. I am just sharing my recent experience with them this July, 2016. I did purchase 2 of their "discontinued" granite slabs which were described before purchase as such an amazing opportunity. The owner of the company offered voluntarily to "throw in" a small remnant needed to complete the countertop project which my husband and I planned to installed diy. Well when all was cut and polished - at full retail prices by the way, which added almost twice as much money as the cost of the slabs themselves - we ended up with that remnant all right. It just didn't match the rest of the granite. Not even close. With my usual presumption of good will, I took the mismatched pieces down to the company on Saturday - the owner's son was not pleased. He came right out and verbally berated and belittled me because I had the audacity to complain about a "free" remnant - so what if it matched or not. Basically he tried to paint me as a cheap, poor insignificant customer. He went on to state that I had purchased "seconds" so what did I expect? He turned me over to his dad the owner of the company to whom I complained about poor customer service. The owner stated that I had just insulted them and we were done here. I now have a mismatched, disgusting looking countertop that cost a not insignificant price to me. I wonder how much you have to pay at this company to be treated with basic human respect and dignity.