CTS CERTIFIED SERVICES LLC

Hired them for drywall job and painting cabinets. Painting was okay but drywall job was atrocious. Paid them for not what they are worth. Feel ripped off.

My experience with CTS Certified Services was terrible! I hired them to do 6 small projects for me. 1. Install a ceiling fan in the family room 2. Move another ceiling fan to the master bath 3. Replace an exhaust fan in a hall bathroom 4. Replace 7 smoke detectors 5. Install an overhead storage rack in my garage 6. Install a small fence on the side of my garage to shield my trash cans from view They were 1 1/2 hours late for our first appointment. They failed to properly cover the hall bathroom during the vent installation leaving a mess and they broke the toilet paper dispenser but didn't tell us about it. When confronted with the broken item they first claimed they didn't do it, but then tried to fix it but couldn't. In the process of installing the master bath ceiling fan they stepped on a can light and the exhaust fan while in the attic and damaged the sheetrock. Because of the late starting time and the fact that they hadn't brought the right tools to install the storage rack they had to come back a second day. This time they were 3 hours late. Eventually, this turned into a 3 day nightmare. The simple fence project was a mess. After numerous instructions they just couldn't get the concept of a short L shaped fence with a right angle. I literally had to get out my tape measure and show them how to do it. They had to re-dig one hole it was so far off center. It was to be located in a metal edged bed area that was covered in rock. I explained that I wanted it done carefully so that we could replace the rock afterwards so it would look neat as before. Instead they had dumped much of the dirt from the holes in with the rock making a muddy mess. I asked them to dig out the mess and put just the rock back in. They told me that was too much trouble, they had other jobs to do, they weren't landscapers, that they weren't perfect and that I should use the $100 I still owed them to buy new rock and do it myself. They walked off the job leaving the pile of mud and rock my grass. They had also stepped on the metal edging, bending it over onto the ground. In summary they were not prepared, late to work and lacked the attention to detail and pride in workmanship I had expected. Now I'll have to hire someone else to come in and clean up their mess.

Top rated company. Great Painting job performed without any problems and at a fair price. Will use them again when needed. DH