Rotex AC & Heating

happy with the service they gave me during a summer where my ca unit broke and need It replaced. Would recommend

We hire this company in summer 2019 to fix our HVAC unit, they send inexperienced and unqualified labors. They were here for 4 days 2 of those days past 11 pm trying to install and replace our unit. After 4 days and being very unsatisfied with their services, I finally contact the company owner, who acknowledge their poor service and offered the unit for free. However, they NEVER finish the installation and the system has not worked correctly at all. Know we have been several days with the Heating not working and I called an external technician since I was advised by the sales rep, that Rotex will not service our unit. It's very frustrating they did such a poor job, my family and I have been suffering from their poor workmanship and they don't even have the decency to repair their mistakes. I will never recommend this company to anyone!! Their service is poor. I don't want to think that this was because of discrimination. But it is definitely how it feels. Be very careful with this company, since the owner would rather give away units for free that fix their mistakes, so customers don't complain. He also made my husband sign some paperwork that he and promise to bring us copies and the warranty of the unit and they never did.

Excellent service definitely recommend professional service