Chisel Construction & Home Improvement L. L. C.

I hired Chisel Construction to remodel my kitchen on March 7th 2022. Chad (Owner) subcontracted this work out to Westport Repair services. The owner of that business (Terry) showed up to be the contractor of my kitchen remodel. Throughout the process we ran into a multitude of issue ranging from shoddy work that needed to be redone, damages to my other property (door frame, door, kitchen hood), and severe lack of documentation/communication. After months of delays from Terry, consistently asking for more money, and a flooring job that led to mold growing under the flooring, i eventually reached out to Chad to get this resolved. After seeing how bad the flooring install was, Chad agreed to replace the flooring. He had another crew come in and replaced the flooring. Ever since this day, i have not be able to get in contact with Chad or Terry. Neither responded to emails, texts, or voicemails. There is still work remaining on the contract, and damage that needs to be fixed that the Terry's company caused. The front door / threshold that got damaged removing the appliances needs fixed, the light over the island needs to be confirmed it is safe to hang pots on, the gas line that was ran is hitting the cabinet preventing it from closing needs to be redone, wall needs to be finished / painted, and Shoe molding needs to be installed below cabinets, the kickboard around the island needs replaced due to being damaged for floor reinstall, hood is scratched and needs fixed. Save yourself time and effort, and use someone else to do the job. I have filed a complaint with the BBB.

Highest recommendation. Chad & his team did a wonderful job on our windows replacement & Master bathroom & kitchen remodel, guiding us expertly through the process of assembling the materials and making everything easy from start to finish. They were patient with supply delays, flexible with scheduling, and performed excellent work throughout.