A1 Trailer & Hitch

PLEASE DON’T DO BUSINESS AT A1...THE WAITING AREA IS A FILTHY ROOM AND NOT ONE SINGLE PERSON WORE A MASK ! I live in the south. I wanted to buy a new camper and they were so expensive down here, I bought one 12 miles from where they were built in Indiana. I spent the money on gas, food, and hotel to make this trip. I called A1 Hitch from Memphis Tennessee and he gave me an all inclusive price of $750.00 to add a hitch on my car and Echo Bluetooth electric break. I even said on the phone is $750.00 the total price with everything and he said yes. Ended up being $792.00. $42.00 more. I stopped in Columbus Ohio to have A1 do it so I could also see my brother and nephew on the way to Indiana. Went to Indiana, checked in the hotel, then the next day went to pick up my new camper. I signed all the paperwork, left with the camper trailer, went to the freeway and the car would not go out of 5th gear at 4000 to 5000 rpm. Would not go past 53 MPH and I smelled a little brake. It was almost dark, called the dealer, drove back, they took the camper back and refunded my money. The camper was 3285 lbs. My SUV pulls 5000 lbs. The whole time driving back to Memphis, the car was perfect, but kept thinking it was the car that was causing the problem. Yesterday, 12/29/2020 I took my car to a trailer hitch specialist in Memphis Tennessee. They fixed the problem for $65.58. It was wired wrong. Now it works perfectly. The owner Roger of A1 doesn’t have people skills. The people in Memphis Tennessee that fixed the problem said Roger, the owner of A1 sounded like he did nothing wrong when they talked to him on the phone. Well, he did. He is the reason this trip cost me thousands of dollars. He calls me, tells me how many thousands of dollars am I looking for in a loud tone and I said I don’t appreciate the way you're talking to me. Email me if you have something to say. That is what I told him and then I hung up. I told him this in an email, and he texted me saying I was trying to blackmail him and I never mentioned money. Then he said he offered me a refund of only the labor cost of $110.00. After all the money I spent on this trip, him overpricing me from what he told me, just like in other Google reviews, having to take the camper back, putting 1800 miles on my car, it was a slap in the face and a big insult. Now, I have bought a new camper, which is in Louisiana less than 6 hours away. I am paying more than the dealers in Indiana close to the factory, but not as far to go. I believe Roger should have refunded me the $792.00 and the $65.58 it cost me to fix his screw up, but he won’t. Looking at some of the other bad reviews, I wish I had read everything before I did business with these people. Please stay away and find someone that is too temperamental to do business with. I am sure he will be making a rebuttal of this review, but I did tell you 100% the truth. It is a shame he can’t admit fault or be a stand up person and do the right thing.