My Guys Moving and Storage

I would definitely recommend you think twice before hiring My Guys Moving Company. You definitely get what you pay for, and boy did I. We contracted them for our move and while the price was better than that of their competitors, it was not worth the headache and hassle we currently have on our hands. I should note that they NEVER offered additional insurance for the move - something I gladly would have paid for. On move day they showed up almost 2 hours LATE and ill-prepared and could not make it up my driveway in their truck. We had to reschedule for the next day when they brought a second truck to ferry things down to the other truck. It stands to note that at the end of the move, they pulled a little bait and switch the following day saying their guys wrote down the wrong time on the paper (that I had already signed for approval) and ended up needing to charge my card almost an additional $200 because the times were incorrect. During the course of the move a $2,000 headboard was badly damaged. According to their policies they only pay .60 per pound for damaged items and at their discretion will pay that insulting amount, repair or replace. You can guess what they chose, right? They offered me $100 for a solid mahogany headboard that has an entire chunk missing from the top of it with a crack straight across it. We declined and countered that $750 would be an appropriate and fair compensation for a beautiful custom made item they destroyed, and were told the owner was being “gracious” and “generous” in offering us $100, since we really only “should be getting $50,” for our claim. after much back and forth with Kellie, I had reached my breaking point and let her know they are a garbage company and the offer was beyond insulting. My husband and I decided to settle for the $100 since that’s all they can afford to pay when they damage items, and when I let Ms. Kellie know I would be dragging their garbage company’s name thru the mud with my honest review of my experience, she said she was going to speak with the owner about what I said about their company, as if he would decide to rescind the offer - which I do have in writing via email. We are now at a crossroads, as I am waiting for the owner to make an attempt to rescind the offer, so that I can not only sue them for the full value of the headboard, but also for the cost of the move itself and court costs associated with the filing of a suit. In short, they uncharged me almost $200 for their clerical error, and now are jerking me around on appropriate compensation for my headboard. Avoid these people at all costs. Pay whatever extra money you have to, to go with someone else as you are sure to get screwed over by My Guys Moving.