Actual Painting & Home Renovations

We used Bryan for a $45,000+ painting job for our community. Once the job was close to finished he requested his final installment of payment. In this final meeting we made the mistake of allowing the last installment to be paid based on his promises to do some small last minute tweaks to some of the properties. I worked close with Bryan and though he genuinely would stand behind his promise to complete the job 100%. Some of the punch list items that still needed to be completed was additional money that the homeowner would pay him separately, all additional money potentially for his pocket. After 3 emails and a text I still have yet to hear back from Bryan to deliver on his promise. I am very disappointed in him completely disappearing. He obviously doesn't care about any future business with 25 homes or need referral business. Based on his unprofessionalism I would not recommend using his company as he cant stand behind his commitments. Also his company not accredited with the BBB.