Guaranteed Appliance Repair Service

Worst company I have ever worked with. Do not use! Our LG fridge broke and we paid $150 to be told we needed a new compressor. Not a problem since warranty said it would be covered. We were told someone from the company would reach out to us. A week passed and no one did. My husband had to reach out to them. 3 weeks passed and no one once took the time to reach out to us. My husband had to call each week to find out how much longer until we have a working fridge. On week 3 we were told warranty was approved and they were just waiting on the part and they would contact us when it would arrive. Another week passed and no one did. Finally I reached out and they told me warranty was not approved but they had the part if I wanted to pay out of pocket. They told me Tom was the person who would handle it so I asked to speak to him since LG made it clear that this part would be covered. I was told he would call me and he never did. This company lied to us and wasted our time with no fridge for a month!