BLUE HAVEN POOLS ON THE GULF LLC

Imagine calling a company that you've engaged to provide a service just to get no response. You do this several times over several weeks. Then, finally you become annoying enough that they take your call. That was my experience during and after the build. Once they "finished" the job, my project managers phone was disconnected. They never came back to remove the temp pumps that pumped water from the ground during the installation process, they never disconnected the temp power that they tied into my electric box, the pool vacuum robot didn't work and the plaster was VERY lumpy and uneven. They replaced the vacuum and the new one lasted a month. Obviously a very cheap vacuum. Now they offered to re-plaster the chair ledge but not the entire pool. They say it is within the acceptable tolerances of the National Plasters Council. I’m getting a second opinion. In short, I have had much better-quality pools in the past. Oh, and don’t bother asking for a W9. #Bluehavenpool, #bluehavenpoolspensacola, #bluehavenpoolsmobile, #bluehavenpoolsonthegulf

Well let me start by saying I am a single mom and this was definitely a large investment for me so I obviously shopped about 5 different pool companies and read every review that was out there about each company I received an estimate from... well I obviously went with Blue haven... Gary Kelly came by and answered every single question i had, he measured my yard and drew it up on the spot he was absolutely fantastic from the minute I met this guy I completely trusted him ( let me tell you I dont trust anyone taking that kind of money from me) He had so much information and broke it all down and made it simple... well I signed on the spot... next thing you know I'm getting a call from kimberly to come to the office so we can pick colors,flagstone, and the tile she was totally on point... I'm a very needy customer lol and she answered every email with in minutes of me touching base with her answered all my concerns and walked me thru everything.... so dig date came Caleb and Nick came did there thing and explained every single thing that was being done, made different suggestions and I am soooo glad they did and I listened to them these guys were amazing from start to finish i had to text Caleb at 8:00 at night and he called me back immediately. Another time I had a question Nick was at my front door in minutes these guys were no joke no nonsense got the job done and had everyone coordinated and on board.... I was even away on vacation and received pictures and messages on the progress.... then theres Kevin.... us yankees stick together he was great came out took care of some last minute spa jet issues we had and was all over it... if your going to drop this kind of money on a pool I would highly recommend Blue Haven on the gulf these guys are no nonsense, always on time, they communicate with you every step of the way and my pool looks absolutely amazing Caleb and Nick got this thing done faster then what they told me.. I cannot say anything more about this company other then they were absolutely phenomenal and I will refer them to everyone I know!