Fence Contractor - Muncie, IN
Average rating
3.00
3.0
Average rating
Average rating
Shelly C.
I would not recommend or hire Greg Watson or his company again. Greg spent more time hounding my mom to use his company than he did doing the work. We understand that it was beyond his control for the materials, but there are so many other issues. We had to constantly text or call asking when he would be here. A very large walnut tree hit our house, we understand accidents happen. Instead of saying sorry when I went to ask, the guy said, "don't worry, he has insurance". However it took me asking multiple times and 2 months before he had someone here to fix it. We gave Greg 75% of the money up front for materials etc. We should not have done that because after that we didn't even see him for about a month then we started calling. The job was to install 360 ft of 6 ft high vinyl fence set in concrete with a double gate 10ft opening, remove trees, grind stumps in the fence row, and bushes, trim the maple out front, cut back half of concrete out. We did not have the back of the concrete cut out since once the trees/bushes were trimmed the fence could go back, and he did not trim the front maple. He did however take a lot of the walnut trees that were cut down for his personal use. He asked us up front if he could have some. We said a couple. Before the fence was even half up he asked for more money. We told him once the job is done, he will get paid. He put the gate up, said to let it sit, left his board under the fence for it to sit, took his money and left. The next day, my husband tried to open the gate, and it wouldn't stay shut. Greg happened to stop by and said "Yeah, I knew I needed to do something with that gate" Sawed off two piece of pipe and told my husband to go to Lowes and purchase what else was needed. Since he said he knew something needed to be done, told both me and my husband he would put a wheel on the bottom of the gate, my elderly mom was pretty upset when he did that and she asked to him to repay my husband $50. He told her he spent too much money on our job (HE worked up the estimate with everything I just typed) He was told to not come back to our property because of his blatent disrespect to my mom. He refuses to look you in the eye when he is talking to you which, in my opinion is disrespectful or someone is lying. When his wife found out we said not to come back, she came to our house, paid us the money, explained it wasn't on the invoice. I told her he said he needed to fix it on camera. I told her the gate is unlevel and hard to open and shut. This is one day after he left. His wife looked at it, stated, that yes it needs to be fixed and this is their name. She stated someone would be here to fix it that it was a simple fix. Just putting some flat screws in and adding a wheel to lift it up. She was very nice and helpful. When we asked Greg when he would be here we were first told "Ur not gonna pressure me need break from that job" then sent "Ill send John over mon". Mind you, this job was not finished until July 22, 2021. He was hired May 17, 2021. OVER two months and he thinks we are pressuring him to finish the job that should have been done right to begin with. On Monday I asked when his person would be here. I was told "Not Sure" I explained his wife said that it was an easy fix with the screws and the wheel and that he had promised before that he would put on. I also stated I told them that the didn't need to come last week because I know she was spending time with their kids. He replies with (now this is exactly what he typed) "Yea Sam not spending no more money on that fence didn't get paid for grinding that was 2 stump 3ft deep time and material pay 4p0 extra to play with wood I have a list too". "Now if you want to pay me for what was extra ill do gate". I asked if he was not going to fix the gate that was not installed property, that his wife promised would be fixed. And reminded him that he stated he would have someone out that day. There are many more text, but basically, told me to go turn some bolts and fix it and if I want to pay him for extra work he would fix the gate. Looking at the invoice, there is nothing about how many stumps he had to grind, he didn't do two of the items on the invoice, took a couple loads of walnut trees, and feels he did extra work? He left our yard a disaster! I specifically said we have to make sure there are no holes under the gate due to having dogs and living in front of a woods. Well, he put dirt, but one rain and there are so many holes it is ridiculous. When I mentioned it to him before he was done he said all you need to do is rake the dirt, there is plenty of dirt. I am pretty sure that should have been his job. He was paid almost $20,000 to do this job. If it were not for his attitude and lack of business / work ethic, we wouldn't have been so upset. So I would never hire him or recommend him to anyone unless you have time to babysit to make sure he shows up.
Address
6101 S Burlington Dr
Muncie, IN 47302