Lonestar Fiberglass Pools LLC

SHODDY WORKMANSHIP Don’t go with this company unless you want to start saving money now to have your concrete re-done in the future! We started having problems with our concrete pool deck a few years after the “one year warranty on the concrete” had expired. Sure, a few cracks are to be expected in any kind of concrete and are easy to fix. What is not easy to fix is concrete that is improperly poured in the first place. We found out way too late to take advantage of the “one year warranty” on the concrete that the whole thing had been done like it was a sidewalk. Unfortunately for us the whole back side of the deck that is 12 inches from grade to the top was poured just sitting on the ground. No piers. No footings. No support. So what started out as minor cracks turned into major fissures. The patio part of the deck split right down the middle and started moving south just like the back section it was attached to. Every professional that we have had look at repairing this mess has said the same thing: it should never have been poured that high in the back without proper piers or footings for support. Also, rebar should have been used, not the cheap sidewalk grade wire that was. Even Lonestar Pools own current concrete subcontractor said the same thing: it should never have been done this way in the first place. We approached the owner Chris Owens about at least paying for the demolition of the defective work but he declined to give us any kind of help. Now we are looking at a $25,000+ for demo and reinstallation of their shoddy work that we have to pay for on our own. So, if you are going to go with this company for your pool, start setting some money aside now for the future repair work to fix construction defects that they will not take any responsibility for.