Top Tile Installation Services in Norwood, OH

Excellent work quality. Excellent value. Excellent to keep appointment.

Very happy with the outcome of this project

Jim demonstrated professionalism and expertise in our remodeling project. Additionally, Jim demonstrated he truly CARED about the outcome - his approach is not about "checking the box" that the minimum requirements were met, or doing the bare minimum as o...

The product and service here is fantastic. I went to their Batavia location because I was looking for some inexpensive granite for a house I was flipping. The service was beyond what I expected. They have a large amount of full slabs, so you can see exa...

We hired Lay it Straight for a kitchen remodel. We met their "designer" at the Sharonville home improvement show. Things seemed great until the installation began. The install for the cabinets was March 7th and it has been a nightmare since. It is now May...

I have used this business twice now and can only say that the difference between the first time and the second was like dealing with a totally different company and based on my last experience would never, ever recommend them to another person. We paid th...

Worst contractor I've ever had the misfortune to work with . They will blatantly tell you lies, be consistently late, the owner refuses to return your calls of complaint and treat you like you are totally if no significance when you ask why yet again they...

The product and service here is superb! I bought a small section of granite counter top for a house I was flipping. The service provided by Kay It Straight was above and beyond what I expected. From slab selection to template to installation and follow u...

It was a great experience loved working with Ted the designer .. Cabinets are out of this world amazing soft close and hand stained painted

From the start of my project too the end they were total professionals. The salespeople were very helpful and knowledgeable about their products. It was a joy working with people who love their jobs.

I've had to give one star as zero stars wasn't an option. One of the worst customer service experiences I've ever had from a contractor. Constant delays, not showing up on time , complete lack of follow up when requested, the owner refuses to talk to ...

Don't use these scam artists, please run as far as you can away. They lie, cheat and blame everyone else for their poor quality. I can't stress enough stay away from lay it straight and the owners, Alex and Tom. They don't finish your job and make you pa...

BUYER BEWARE THIS IS THE WORST COMPANY I HAVE EVER WORKED WITH !!! I went into the store on 9/6/17 and purchased granite counter tops and paid in full. they sent someone out to measure and at that time I was told they would contact me in a couple days to...