HVAC Contractor - Oak Harbor, WA
Average rating
4.80
4.8
Average rating
CPI Plumbing & Heating is an HVAC contractor based in Oak Harbor. They provide gas appliance connection, water heater installation, air conditioning maintenance, and water line installation.
Average rating
Ann A.
I had a water leak and after calling two plumbers who could not come out, called CPI. The dispatcher quoted me a price of $69.50 if they could make it here before 6, or $149.50 if it would be after 6. They got here at 3:49, capped the leak, and left at 4:28. The bill was $377.02. I had signed an authorization knowing what the cost was, but the job had to be done at once. When I got a copy of the bill, it was not itemized, so I couldn't tell what was for labor and what for parts. I requested an itemized bill by e-mail, which request was ignored. Several days later I got a followup call from them to find out what my level of satisfaction was. I said the work was successful, but I needed an itemized bill. I was told they didn't charge by the hour but by the job, and that they never itemized a bill. Since I saw the amount before I signed the authorization, I had no recourse except to write a review to inform others of their practice.
Address
Oak Harbor, WA 98277