DRI-RITE CARPET & UPHOLSTERY

We had made and agreement with this company to come and service one of our businesses. Price had been set, date of service had been set - we brought additional staff in on overtime to assist, did not rent a number of rooms to provide them the ability to get started at the set start time of 10:30. The Tech called me on my personal cell phone at 9:45 a.m. and confirmed they were on the way to do the job. at 9:55. the tech called our business and said they were cancelling. They would not leave a return number, they would not answer my calls or texts, but rather just went and hid - They had an agreement to do the work - and only minutes before it was due to begin, they cancelled and would not even speak on the phone to us about why, what - but only left a message with the minimum wage girl at the desk and refused to call the manager to explain the issue or attempt to resolve it. WHO would do business with a company that like this. We will not - we have informed everyone we know and we will continue to share with every business, apartment complex and hotel we know - that will keep them down to only doing small houses if even those to stay in business - UNPROFESSIONAL - POOR BUSINESS HABITS - UNRELIABLE -