Apex Roofing & Restoration LLC

Horrible experience with Apex in Pelham! Corbin, their zealous sales rep, way over promises what they can do and for how much. The manager will follow up with a shocking but more realistic picture (or so you think). Apex didn't do what they promised, nor did they heed my request. We were selling our home and they left supplies and mess for days, making it much more difficult to properly show our home. Apex advertises that they are great at picking up all the roofing nails.. WRONG! Nails were everywhere and we picked them up ourselves for several days. Apex Roofing never fulfilled key items listed for repair on the contract. Months later, after I sold my home, they ask for an additional financial supplement payment that totals over $5000. (An amount almost a third the signed contract). Without any previous notice they send me a first-time Invoice with this additional amount.. And they send it days before Christmas (and they give me ten days to come up with the $5000.00). This was for a roof that was put on in April. I'm so shocked I keep thinking this has to be a misunderstanding. But to date (this is going on right now) it's more like a bad dream I can't get out of. My roof was damaged by hail back in April. I just wanted a new roof. My insurance company came out and said the fair cost to replace it. Apex said they could do all that Safeco Insurance had listed for even a bit lower than the Safeco estimate. All lies! Read the Apex contract carefully. It says down at the bottom they can add a supplement fee (I guess for any amount they want and without notifying you in advance of why and for how much). How can someone be charged multiple thousands of dollars more than the signed contract with no notice or explanation. How can their cost be a third higher than what the insurance company says is fair and what they themselves said they could do it for???? I will never use this company again. If you can't keep your word you have nothing!

They did a fantastic job of replacing our roof.