RestoPros

My home experienced a flood due to a faucet fitting failure in an upstairs bathroom which lead to a large amount of water damage to the 1st floor kitchen and master bedroom. In a nutshell, the house developed a mold issue while I was waiting to for my insurance company to respond...and to top it off...then found out my insurance policy has a water and mold exclusion so I was responsible for all repair costs. Needless to say this whole situation has been quite overwhelming for me. Mike with RestroPros came out promptly, really listened and thoroughly inspected the damage. He was professional but also personable and very easy to work with. His crew began the demolition work right away and dealt with all the unexpected things that popped up with an older home. They did their work neatly and when completed left all of the work area clean and in good order. Any questions I had through the process were answered quickly and without irritation. From the office staff, to the work crew and to Mike McNatt, the owner, every step was handled professionally, promptly, and pleasantly. I highly recommend RestroPros. I was treated with respect, kindness, honesty and compassion and am satisfied with a job well done.

I called him and he went to the house the next day to review the problem. He was very nice and friendly and was very informative. I will use him when we are ready to do the job.

We had some water damage in a wall and were concerned about the possibility of mold. He came out and told us exactly how to remediate it ourselves. He gave us step by step instructions that were extremely easy to follow. He was up front and very honest. Another company quoted their services for $1500. I am very happy that I found them on Angie's list and that they didn't take advantage of us.

They were nice, informative, and did a great job. I added another area on after they were here and they were quick to give me a new invoice and didn't over charge for it.