HVAC Contractor - Portsmouth, VA
Average rating
4.89
4.9
Average rating
When You Trust Smiley's... You're Trusting The Best! When you need an HVAC provider, you want an experienced technician with the knowledge to diagnose and repair your problem quickly. Smiley's Heating and Cooling has the best HVAC technicians in town! We offer years of experience and take pride in our work. So if you live in Portsmouth, Norfolk, Virginia Beach, Chesapeake, Suffolk, Hampton or Newport News and surrounding areas give us a call at (757) 397-3020. Since 1986, Smiley's Heating and Cooling has been serving Hampton Roads and the Peninsula in Southeast Virginia and Northeastern North Carolina with top quality customer service and satisfaction! As a family-owned business, we consistently win pricing battles against RS Andrews, Michael & Son and more. For quality work at a fair price, We Can't Be Beat! Heating and Air Conditioning Service and Products Quality products and customer service is the cornerstone of our business. One of the reasons our customers come back time after time is because of this policy and our dedicated employees. Our customers know they can purchase the finest heating and air conditioning equipment and have it installed and serviced by the best in the business. FINANCING THROUGH WELLS FARGO AVAILABLE FOR HVAC SYSTEMS with approved credit.
Average rating
Unhappy C.
DO NOT USE SMILEYS. They do not stand behind their work or honor their commitments or warranties. Purchased a furnace & AC in Dec. 2018. Expansion valve failed in July of 2020. Barely 18 months old. 2 yr. labor (dealer), 10 yr. parts (Trane) warranties on the full system. Had another firm diagnose because Smiley's was "too busy" to get out in reasonable time. Trane certified dealer diagnosed the issue, but did not repair or adjust the system. Smileys finally came out and diagnosed the same expansion valve issue. Because I had another firm DIAGNOSE the issue, they claimed that it voided the labor warranty. Instead trying to charge me $$$$$ for the labor on the repair. NO WHERE in the warranty I was provided is "diagnosis of system issues" a cause to void the labor warranty. These people may be friendly on the sale and install, but beware if you need them to stand behind their product. BUYER BEWARE... this could happen to you. Save yourself the headache and go elsewhere.
Address
4825 Portsmouth Blvd
Portsmouth, VA 23701
Photo | Project | Date | Description | Cost | Home |
---|---|---|---|---|---|
Portsmouth HVAC Installation | Jul 2015 | HVAC Installation Services Provided in Portsmouth, VA | $5k | Portsmouth, VA | |
Portsmouth HVAC Installation | Jul 2015 | HVAC Installation Services Provided in Portsmouth, VA | $2k | Portsmouth, VA | |
Suffolk HVAC Inspection | Jul 2015 | HVAC Inspection Services Provided in Suffolk, VA | $139 | Suffolk, VA | |
Suffolk HVAC Installation | Jul 2015 | HVAC Installation Services Provided in Suffolk, VA | $5k | Suffolk, VA | |
Portsmouth HVAC Services | Jul 2015 | HVAC Services Provided in Portsmouth, VA | $242 | Portsmouth, VA | |
Chesapeake HVAC Services | Jul 2015 | HVAC Services Provided in Chesapeake, VA | $69 | Chesapeake, VA | |
Portsmouth HVAC Services | Jul 2015 | HVAC Services Provided in Portsmouth, VA | $190 | Portsmouth, VA | |
Portsmouth HVAC Services | Jul 2015 | HVAC Services Provided in Portsmouth, VA | $69 | Portsmouth, VA | |
Portsmouth HVAC Services | Jul 2015 | HVAC Services Provided in Portsmouth, VA | $287 | Portsmouth, VA |