Swift Services

I was assigned to swift services by lg because my fridge stopped working. They came out to fix it and I told them that a previous repair company had diagnosed the compressor as needing to be replaced. Swift service said the compressor was fine and I had a leak in the coolant. I waited 3 days for the special due to come in and they installed it and 2 days later the fridge stopped working again. They came back and said it was the compressor ( no surprise). They ordered the compressor and came back to install it. They tried to install it but the their employee said it was hard to install because he didn't have the right solder but he said he would keep trying. After three hours he fixed it and said it should work. Upon getting up we both noticed he had burned holes in my wood floor. I took pictures and contacted the companies owner. Meanwhile the fridge stopped working again because all the gas leaked out were he tried to solder it because it didn't do it right (his words). I contacted LG and told them about my experience with the company and they agreed to replace the fridge. The owner of the company told me to get a quote for the floor which I did. I told him the quote and he tries to talk me down. I said no and he agreed but refused to pay me all at once. After a few more calls to the owner he said "I don't care about you @&$&* floor. Do you really need money that bad?" Then he hung up. I put together a small claims suit and discovered the address in his website is not even a real address. I sent him a small claims demand letter and he finally paid for the floors. This has been the worst company. They couldn't fix the fridge and they have been unresponsive and rude.