Desjoyaux Pools

I have the patience of Job sometimes and often times to my detriment. If anyone is contemplating getting a Desjoyaux Pool in TN, think twice. I was so excited two years ago and this is what my pool has looked like for most of the summer. To be very clear, my beef is with the manufacturer/US Distributors out of Atlanta GA. Their customer service is well below acceptable. In a conversation a few weeks ago, one of their staff members (Jeff) actually laughed when I told him I had a green pond in my backyard with frogs. It’s not a laughing matter, period. My pump was sent back to them, at my expense, over a month and a half ago. My pool continued to grow its own little ecosystem. They have neither reached out to address the issue or my concerns. I have been forced to mitigate my damages and prevent further damage to the rest of the equipment, again at my expense. Pool ownership is expensive in its own right but is balanced by the enjoyment it brings. There has been absolutely nothing enjoyable about dealing with this company. To say that their customer service is horrible is an understatement.