Maria's Green Cleaning

Unfortunately, the cleaning result was VERY disappointing for my one bedroom apartment. The appointment setup was easy, and Michelle on the call was very friendly and easy to work with. I scheduled for a 3 labor hours cleaning for my apartment, as that's the minimum required time for each appointment. I paid the cleaners 3 labor hours when they arrived, and asked them to do regular cleaning everywhere (vacuum, wipe, clean the bathroom and countertops...etc), and detailed cleaning for window sills and wiping all interior of cabinets and drawers. I specifically asked them to please call me before they're done, as I don't want them to leave the apartment with the door unlocked. I checked back in before the 3 labor hour's time is up, and they were LONG GONE! I'm fine paying for 3 labor hours when they only needed to work for 2 labor hours, IF they had cleaned the apartment fully. However, I see specs on the floor and specs and dust in the cabinets. Made me wonder if they even vacuum the floor fully. They left the job unfinished and with no updates to me at all. I called the company about this, and was told they'll call me back (either to have the cleaners go finish the job and complete their missing hour that I had already paid for, or give me a partial refund). But I never heard back from them. I emailed the company, texted and called the company, but no response for one whole week. When I told them I'll be leaving an honest review for this project, they messaged me saying they'll give me $20 credit on account for my next cleaning. NO, thank you. I will not be using this company for cleaning jobs in the future. It's not about the money; it's about the quality of cleaning and how the company deals with unfinished jobs/complaints.

In love with the house cleaners from Marias Green Cleaning