General Contractor - South Boston, MA
Exceptionally poor quality, very little attention to detail, and did not finish a 1 week job after over 10 months. BEWARE!!!! They told a great story about wanting to partner with our building, doing ongoing work, and how they were willing to do all kinds of stuff. I called 3 references and they checked out. One of them told me to make sure to withhold money until the work was done - Thankfully we did for most of the work but not all. Here are the specific details of the work they were contracted to perform..... Not one single line item was totally finished while they checked their work independently. They asked for payment in full 5-6 times and the owner Paul didn't even realize that his partner Chris' team did not finish the work. They were not even close. Construction refuse left everywhere. Never cleaned up - I had to do it myself. In fact, during the actual work they didn't get a dumpster so there was trash everywhere. It took 3 calls for them to clean their own trash off of 2nd floor ledges that were otherwise inaccessible. Several items in the scope of work were not even touched. Doors installed improperly - Not square, trim left off, and they took a high quality door handle and replaced it with something that was $20. The door also looked like somebody had walked all over it by the time it was up, square, after many calls. I can still see daylight through part of the door when closed - Terrible quality. Conservatively, 100 contacts between calls and texts to finish the job properly. Many promises to finish that often ended in a no show on a committed date to finish. Complete disconnect in communication between Paul and Chris. It's as if one hand doesn't know what the other is doing. They replaced the trim on about 45 windows in our building. They damaged the interior of at least 6 when doing the work. No caulking on the windows and no paint which was part of their contract. This was never finished. Finished trim was installed with the rough side out. Gaps in the trim upwards of 1" where it wasn't square. Lots of cuts that were not square in general. It was a composite material used for the newly installed trim. It took about 6 calls and 2 separate visits to get them to put the plugs in the trim so it all looked flush. Masonry around the bottom of the building needed to be refinished. They did it but got the cement material literally all over the trim that they were supposed to paint. Never returned to paint 45+ windows and all of the trim installed. Never caulked the 45+ windows.
PO Box 307
South Boston, MA 02127