Pineview Buildings

To whom it may concern, Pineview Buildings is a dishonest company with many internal communication and integrity problems. I had been renting a building and fell behind on my payments when a family member got sick. They came and took my rental building, while no one was home, without calling, and with all of my property in it. I called the very next day to inform of my intent to pay and set up a payment date. I told the woman when I was going to be able to pay, and I was told that it would not be a problem. Nothing was ever mentioned during this call that about only having 15 days to make a payment. In fact, the day that we agreed on paying was beyond the 15 day period. Yet, again, nothing was said about them taking ownership of my property. On the original agreement date to pay my back balance I called to regretfully extend the payment date. Again, nothing of my property being relinquished was mentioned. I did this two other times, and again, nothing was ever mentioned about my property. I paid my back balance, and a re delivery fee, assuming that, as I was told originally, my property would still be in the building. I paid for them to redeliver an empty building. All of my memories, tools, dishes, daughters clothes and crib, things that I cant get back.. gone. Taken by this business's employees rummaging though and taking whatever they want. The exact words used by Leon Helmuth were "we let some of them them [employess] go through it, some of it was thrown away, and some of it was sold." but did not keep a log or any type of record of what was sold or given or thrown away. That is very unprofessional. Why wasn't I told during this 4-5 calls that my property would be taken? Why wasn't I told when I called to pay the back balance and told the gentleman that I wanted redelivery of my rental building AND property? It was nearly two weeks from the time I paid up to the time I had to reach out (for the second time) about redelivery. Were they giving away and selling me property during those nearly two weeks? The communication internally and with customers is non existent. There are two different companies and if you try to call them they bounce you back and forth between the two until you get put with someone who doesn't know how to properly handle the call and made a claim that was not kept. And after a conversation with the delivery driver while bringing the building back, he told my wife that we were liars. That we never called to arrange repayment. That we never called back periodically to update. So in conclusion, the rental company parent company do not communicate with each other, and because of that they have Pineview employees in possession of my daughters clothes, my family heirlooms and tools.