William & Hugh Roofing

Our upstairs bedroom started exhibiting one water stain where the ceiling meets the wall. This was our initial head's up our 20+ year old flat roof was on the cusp of repairs or replacment and required at minimum a inspection for possible repairs. When a second stain appeared on our second bedroom we knew it would be best to put serious thought into getting our roof repaired. Downside it was in the middle of Winter hence foolhardy to consider as projects such as this are better undertaken when the weather would be consistently better. Researched and started reading reviews both on Yelp, BBB, RateaBiz, and AngiesList paying particular attention to all the rated roofers in our area. Called a few and had one particular roofer (with average reviews and not even listed on AngiesList which should have been a tipoff to me!) schedule a visit and inspection. Scheduled date came then went and I was upset when this particular roofer failed to show. Many hours after the agreed upon time and date he eventually called making really absurd excuses so I politely told him to forget about coming or rescheduling. Went back to researching this time using only the highest ratedroofers reviewed on AngiesList. Filled out the online request for into and I was contacted by 2 AngiesList roofers ...amazing and quick responses one locally (Sunnyside Queens) and other in Brooklyn. First roofer was located in Brooklyn while William& Hugh Roofing was located just down the boulevard in Sunnyside. Spoke with Hugh (Sr) from William & Hugh Roofing requesting a inspection and bid. Hugh it appears had projects pending but promised he would call the following week after he freed up to perform our inspection. As promised he did call, inspected our roof, queried us on other issues and what we desired and needed. Pictures were taken by Hugh identifying immediate emergency items, other abnormalities requiring attention, and finally minor issues which he could address and resolve. Before I continue let me state William and Hugh Roofing is definitely NOT the cheapest roofer out there as I am sure if you shop around you can get prices a bit less expensive. Most roofers are 2-person operations which means a project might take days or more. Hugh and I talked at length and I decided to give them a try .... worse case I would post a less than flattering review followed by complaints to the BBB and YELP. If you research reviews on William and Hugh Roofing, there simply are no negative or unflattering reviews currently about these guys. Work would encompass installation of a new torched flat roof, teardown of all our weather worn slate shingles and replaced with a 30+ year warranteed Asphalt shingle, and replacement of a few section of leaders and gutters. Day before work was started Hugh personally called asking if tomorrow, a Saturday would be a convenient time to start work. Bright and early Saturday Hugh Sr and Hugh Jr along with a crew of 4 arrive at the designated time and work began. Whole job took 8+ hours , pictures taken by me to insure "no shortcuts or corners" were cut. Work areas were policed up after work was completed leaving minor cleaning of walkways, driveways, and front of home. Workcrew was extremely professional, polite, and knew what they were doing. If you are in the market for roofing work consider William&Hugh Roofing .... you can always get it done cheaper but for me who performed my own roofing repairs when I was 35+ years younger I'd rather pay a little more up front knowing these roofers complete repairs in a reasonable amount of time, warranty their work, and will be around. Update: It's been almost 2 weeks since work was completed and we have gone through two 2018 Nor'easter's and we currently have no leaks whatsoever. Busy shopping around for a quart of Kilz and a few gallons of ceiling paint for the next project. Shame I cannot post pictures however you can take it from me, William & Hugh Roofers are competent and reputable to do business with.